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The program is targeted to Wacom tablets (especially Cintiqs) on high powered PC’s. Every machine is different and Toon Boom simply does not have the manpower to test every machine. Finding the solution to your pen problems is really hard and time consuming. Even Wacom devices now include a bunch of different driver needs. Every device has drivers that are a bit different. The harsh truth: Windows Pen standards are a mess. If you’re using a Wacom device, it must be some odd standard.Your video card is not powerful enough.Here is what I’ve learned:įirst: Do not listen to the stock advice often given: Troubleshooting these problems can also make you insane and take a long time. It can be bad enough to make you toss your machine in the trash. There may be tremendous lag in seeing a drawn line. When it works, the ink may flow from the wrong spot on the screen. Sometimes the pens can work outside the program, but refuse to function at all in the Toon Boom program. The pen and ink problems cover a huge range of problems.

This includes anything from desktop workstations hooked to Wacom Cintiqs down to low powered laptops with pen enabled screens. However, be assured you can make Toon Boom work on a variety of Windows machines and devices. By saying “a long time,” I’m talking about more than a decade. There is a similar problem on another thead Adobe Animate Brush Disappearing but their problem is not triggered by Ctrl-Z it was simply solved by switching the Brush mode to normal, my brush mode was on normal and I had tried to switch to other modes when I saw this thread.Pen issues have plagued Toon Boom products for a long time. The only way that I know to replicate it is by continuously pressing Ctrl-Z. Please share any more details that can help us replicate the problem at our end I do use a very old and outdated graphics tablet but I dont think that that is a problem. In early versions of animate I didnt have this problem. It happens on every file I run if I tap Ctrl-Z to fast it will start to delete the brush stokes I draw automatically (I thought this was a feature).ĭoes it happen everytime or only sometimes, randomly? Here is the the test file that you requested Click Here​ĭo you see this happen only on a particular file or even otherwise?